Privacy Policy

Grimes Events & Party Tents, LLC (“Grimes,” “we,” “us,” or “our”) respects your privacy and recognizes the importance of protecting personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.grimespartytents.com (collectively, the “Website”), submit information through the Website, request a quote, communicate with us, access Website features, or otherwise interact with our online services.

The information we collect and how we use it depends on how you interact with Grimes and the products, rentals, services, or information you request.

This Privacy Policy applies to information collected through the Website and related online interactions unless another privacy notice specifically applies.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through our Website and related online interactions involving:

• Website visitors;

• Current and prospective customers;

• Brides, grooms, event hosts, event planners, venues, and other individuals planning events;

• Representatives of businesses, municipalities, schools, organizations, and governmental entities;

• Vendors, contractors, event professionals, and business partners;

• Individuals requesting quotes, rentals, services, or information;

• Individuals using Website account, cart, or checkout functionality, where available;

• Individuals submitting donation requests or other inquiries;

• Employment applicants, where applicable; and

• Other individuals who communicate with Grimes through the Website or related online services.

This Privacy Policy applies specifically to Grimes’ Website and related online interactions. Information collected offline or in connection with rental agreements, event contracts, installation and delivery services, damage claims, employment, payment processing, or other business operations may also be subject to additional contracts, policies, notices, or legal requirements.

2. What Is Personal Information?

For purposes of this Privacy Policy, “personal information” generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an identifiable individual or household.

The precise definition of personal information varies under applicable law.

Personal information generally does not include information that has lawfully been made publicly available, aggregated information, or information that has been de-identified so that it cannot reasonably be associated with an identifiable individual, except where applicable law provides otherwise.

3. Categories of Information We May Collect

The personal information Grimes collects depends on how you interact with us.

Contact and Identification Information

When you contact Grimes or submit information through the Website, we may collect:

• First and last name;

• Email address;

• Telephone number;

• Mailing, billing, event, or service address;

• Company or organization name;

• Job title or professional affiliation; and

• Other contact information you choose to provide.

Event, Rental, and Quote Information

The Website allows visitors to request information and assistance regarding tents, rentals, and event services.

Information submitted may include:

• Event date;

• Event location;

• Type of event;

• Rental products or services of interest;

• Tent requirements;

• Wedding-related service needs;

• Portable heating or air-conditioning needs;

• Fencing, rope, lighting, table, chair, or other rental requirements;

• Purchase inquiries concerning tents or other products;

• Guest-count or event-size information;

• Delivery or installation information;

• Venue information;

• Special requests;

• Questions or comments;

• Items selected through a quote or product-request workflow; and

• Other information you voluntarily provide.

Grimes may use this information to evaluate your event requirements, recommend rental products or services, determine availability, prepare a quote, and communicate with you regarding your event.

Communications Information

We may collect information contained in communications you send through:

• Website request forms;

• Quote requests;

• Email;

• Telephone;

• Donation requests;

• Customer-service communications;

• Event-planning communications; and

• Other methods.

Account, Cart, and Checkout Information

Certain portions or versions of the Website may provide account, cart, or checkout functionality.

Where available, information associated with these features may include:

• Name;

• Contact information;

• Account credentials;

• Products or rental items selected;

• Cart contents;

• Quote or order information;

• Billing information;

• Delivery or service information;

• Transaction history; and

• Other information associated with an account or transaction.

Payment and Transaction Information

If Grimes accepts payment through the Website or a linked third-party payment provider, payment information may be processed by an independent payment processor.

Depending on the payment method, transaction information may include:

• Customer name;

• Billing address;

• Transaction amount;

• Invoice or rental information;

• Payment status;

• Transaction date; and

• Other information necessary to identify, process, or reconcile a payment.

Payment-card or banking information may be collected directly by a payment processor rather than stored by Grimes.

Employment Applicant Information

If Grimes accepts employment applications through the Website or a related recruiting process, information collected may include:

• Name and contact information;

• Résumé;

• Employment history;

• Education;

• Professional qualifications;

• Licenses or certifications;

• Availability;

• References; and

• Other information submitted as part of the application process.

Where employment applications are handled through a third-party recruiting or human-resources platform, that provider may collect and process information according to its own privacy practices.

4. Sensitive Personal Information

Certain information may be considered “sensitive personal information,” “sensitive data,” or a similar term under applicable law.

Grimes’ general Website forms are not intended for submission of highly sensitive personal information.

Please do not submit Social Security numbers, driver’s license numbers, financial-account credentials, medical information, or other highly sensitive personal information through a general Website form unless Grimes specifically requests that information and provides an appropriate method for submitting it.

Separate systems used for payments, employment, or other specific purposes may request information appropriate to those functions.

5. How We Collect Information

Grimes may collect personal information from several sources.

Directly From You

We collect information you voluntarily provide when you:

• Complete the Website Request Form;

• Request a quote;

• Request information regarding tent or event rentals;

• Contact Grimes by email or telephone;

• Submit event details;

• Add rental items or products to a quote or cart;

• Submit a donation request;

• Use account or checkout functionality, where available;

• Apply for employment, where applicable; or

• Otherwise communicate with us.

Automatically From Your Browser or Device

Certain information may be collected automatically through cookies, server logs, analytics tools, scripts, CAPTCHA or security technologies, and similar technologies.

From Service Providers

Grimes may receive information from companies that provide services on our behalf, including providers of:

• Website hosting;

• Website development and maintenance;

• Analytics;

• Security and CAPTCHA services;

• Customer communications;

• Payment processing;

• Email services;

• Advertising or marketing;

• Recruiting; and

• Other business services.

From Event Partners and Referral Sources

Where appropriate, Grimes may receive information from:

• Event planners;

• Wedding professionals;

• Venues;

• Caterers;

• Rental partners;

• municipalities;

• schools;

• government agencies;

• corporate clients;

• referral sources; and

• other business partners.

From Publicly Available Sources

Where appropriate and permitted by law, Grimes may obtain information from publicly available sources for legitimate business purposes.

6. Internet, Device, and Website Usage Information

When you visit our Website, Grimes or service providers acting on our behalf may automatically collect certain information, including:

• Internet Protocol (IP) address;

• Browser type and version;

• Device type;

• Operating system;

• Device or browser identifiers;

• General geographic location derived from an IP address;

• Referring and exit pages;

• Pages viewed;

• Links clicked;

• Date and time of visits;

• Time spent on pages;

• Website navigation patterns;

• Product, rental, or quote-selection activity;

• Website performance information;

• Error information; and

• Other information concerning your interaction with the Website.

Some of this information may be collected through cookies or similar technologies.

7. How We Use Personal Information

Grimes may use personal information for legitimate business and operational purposes.

Responding to Inquiries and Providing Event Services

We may use information to:

• Respond to Website inquiries;

• Provide requested information;

• Communicate regarding events;

• Evaluate rental and service needs;

• Recommend tents, equipment, furnishings, lighting, flooring, climate-control equipment, or other event products;

• Prepare and provide quotes;

• Confirm availability;

• Schedule consultations;

• Coordinate delivery and installation;

• Coordinate pickup or removal;

• Provide event-rental services;

• Respond to changes in event plans;

• Provide customer service; and

• Maintain customer relationships.

Processing Quote, Rental, and Transaction Activity

Where applicable, we may use information to:

• Maintain requested-product lists;

• Process quote requests;

• Administer cart or checkout functionality;

• Process or reconcile payments;

• Confirm rental transactions;

• Maintain transaction records;

• Address payment or billing questions; and

• Manage event or rental agreements.

Operating and Improving Our Website and Business

We may use information to:

• Operate and maintain the Website;

• Understand how visitors use Website content;

• Improve Website design and navigation;

• Improve the quote and rental-selection process;

• Identify and correct technical issues;

• Measure Website performance;

• Evaluate interest in Grimes products and services;

• Improve customer experience;

• Conduct internal analysis and reporting; and

• Support business planning.

Communications and Marketing

Where permitted by applicable law, Grimes may use information to communicate about:

• Rental products and services;

• Event-planning information;

• Company news;

• Seasonal event planning;

• Special offerings or promotions;

• New rental inventory;

• Educational content;

• Blog content; and

• Other information that may be relevant to current or prospective customers.

Recipients may opt out of promotional email communications using the unsubscribe mechanism provided in those communications where applicable.

Security and Fraud Prevention

Grimes may use information to:

• Protect the Website and information systems;

• Prevent spam or automated form submissions;

• Detect malicious activity;

• Prevent fraud or misuse;

• Investigate security incidents;

• Protect Grimes’ property, systems, personnel, and customers; and

• Maintain the integrity of Website and rental operations.

Legal, Safety, and Regulatory Purposes

Grimes may use information to:

• Comply with applicable laws and regulations;

• Respond to lawful governmental or court requests;

• Maintain required business records;

• Meet tax, accounting, insurance, safety, contractual, and recordkeeping obligations;

• Enforce rental agreements, policies, or terms;

• Address property-damage or liability matters;

• Establish, exercise, or defend legal claims; and

• Protect Grimes’ legal rights and interests.

8. Cookies and Similar Technologies

The Grimes Website uses or may use cookies and similar technologies such as scripts, tags, pixels, local storage, or other technologies that store or access information on a visitor’s device.

These technologies may support:

• Website operation;

• Website security;

• CAPTCHA and spam prevention;

• Website forms;

• Quote and product-selection functionality;

• Cart or account functionality;

• Visitor preferences;

• Website analytics;

• Performance measurement; and

• Other Website features.

Cookies may include:

• Strictly Necessary Cookies, which support core Website operation, security, forms, or transactions;

• Functional Cookies, which support Website features or preferences;

• Analytics or Performance Cookies, which help us understand Website traffic and performance; and

• Advertising or Targeting Cookies, if such technologies are used.

For more information regarding cookies and similar technologies used on the Grimes Website and the choices available to visitors, please review our Cookie Statement.

9. CAPTCHA and Form Security

The Grimes Website currently uses CAPTCHA or similar anti-spam functionality in connection with its Request Form.

CAPTCHA and other security technologies may collect technical information about a visitor’s browser, device, IP address, Website interaction, or other characteristics in order to distinguish legitimate users from automated systems and protect Website forms from abuse.

The provider of a CAPTCHA or similar security technology may process information according to its own privacy terms.

10. Analytics and Third-Party Website Technologies

Grimes may use third-party technologies to operate, secure, analyze, and provide functionality through the Website.

Depending upon the technologies implemented, these may include services relating to:

• Website hosting;

• Website analytics;

• CAPTCHA and security;

• Online forms;

• Quote functionality;

• Account, cart, or checkout functionality;

• Payment processing;

• Email communications;

• Maps;

• Social media;

• Embedded content;

• Advertising; and

• Other Website functionality.

Third-party providers may collect information directly through their technologies and process that information according to their own privacy policies and contractual obligations.

11. Maps and Location Services

The Grimes Website provides location information and links visitors to online mapping services for its Delray Beach location.

When you interact with a third-party map or location service, the provider may receive information about your browser, device, IP address, approximate location, or interaction with its service.

The independent provider’s privacy policy and terms govern its collection and use of information.

12. Social Media and Third-Party Platforms

The Grimes Website currently links to Facebook, Instagram, LinkedIn, and Pinterest.

An ordinary link to a social platform does not necessarily cause that platform to place a cookie through the Grimes Website.

However, if Grimes uses embedded social feeds, widgets, plugins, pixels, or other integrated technologies, the applicable platform may receive information regarding a visitor’s browser, device, or Website interaction.

If a visitor is logged into a social-media account while visiting the Website, an integrated provider may be able to associate certain Website activity with that account.

13. How We Disclose Personal Information

Grimes may disclose personal information when reasonably necessary to provide requested products or services, operate the business, or comply with applicable law.

Service Providers and Contractors

We may disclose information to vendors, contractors, consultants, and service providers supporting functions such as:

• Website hosting and maintenance;

• Information technology;

• Security;

• CAPTCHA or spam prevention;

• Analytics;

• Communications;

• Payment processing;

• Accounting;

• Event or rental support;

• Transportation and delivery;

• Recruiting; and

• Professional services.

Event and Business Partners

Where reasonably necessary to plan or provide an event, Grimes may disclose appropriate information to:

• Venues;

• Event planners;

• rental partners;

• subcontractors;

• installation personnel;

• transportation providers;

• service providers;

• vendors; and

• other parties involved in providing requested event services.

Payment Providers

Where an independent payment processor is used, payment or transaction information necessary to complete a transaction may be provided directly to that provider.

Grimes may receive transaction-related information necessary for billing, reconciliation, customer service, and business records.

Professional Advisors

We may disclose information to attorneys, accountants, auditors, insurers, consultants, or other professional advisors where reasonably necessary.

Government, Regulatory, and Legal Authorities

Grimes may disclose information where reasonably necessary to:

• Comply with applicable law or regulation;

• Respond to a subpoena, court order, warrant, governmental request, or other lawful process;

• Protect Grimes’ legal rights or property;

• Investigate fraud, security incidents, misconduct, or unlawful activity; or

• Protect the safety of Grimes personnel, customers, event participants, or others.

Business Transactions

If Grimes is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be disclosed to parties involved in evaluating or completing the transaction, subject to applicable law.

At Your Direction or With Your Consent

We may disclose information when you request, authorize, or consent to the disclosure.

14. Sale, Sharing, and Targeted Advertising

Privacy laws in certain jurisdictions define “sale,” “sharing,” and “targeted advertising” more broadly than their ordinary meanings.

Certain disclosures of Website activity to advertising or analytics providers may potentially fall within these definitions even when personal information is not exchanged for money.

Grimes does not sell personal information for monetary compensation.

15. Aggregated and De-Identified Information

Grimes may aggregate, anonymize, or de-identify information so that it can no longer reasonably be associated with an identifiable individual.

We may use aggregated or de-identified information for legitimate purposes, including:

• Website analytics;

• Business analysis;

• Understanding rental demand;

• Service improvement;

• Website improvement;

• Statistical reporting;

• Inventory planning; and

• Business planning.

Where required by applicable law, Grimes will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

16. Data Retention

Grimes retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate operational, contractual, legal, accounting, insurance, tax, safety, and recordkeeping requirements.

Factors considered when determining retention periods may include:

• The nature and sensitivity of the information;

• The purpose for which it was collected;

• The event date;

• The nature and duration of the customer relationship;

• Rental and transaction documentation;

• Quote and proposal records;

• Payment and accounting records;

• Contractual obligations;

• Insurance requirements;

• Property-damage or liability considerations;

• Employment or applicant-record requirements;

• Applicable statutes of limitation; and

• The need to establish, exercise, or defend legal claims.

When personal information is no longer reasonably necessary, Grimes may delete, destroy, anonymize, or de-identify it in accordance with applicable requirements and business practices.

17. Information Security

Grimes recognizes the importance of protecting personal information.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

Depending upon the systems involved, these safeguards may relate to:

• Website security;

• Access controls;

• Form protection;

• CAPTCHA and spam prevention;

• Vendor and service-provider management;

• Confidentiality obligations;

• Payment-security practices;

• Data storage;

• Record management and disposal; and

• Other organizational or technical safeguards.

No Internet transmission, information system, or electronic storage method can be guaranteed to be completely secure. Grimes therefore cannot guarantee the absolute security of information submitted through or stored in connection with the Website.

18. Third-Party Websites and Services

The Grimes Website contains links to websites and services operated by third parties, including mapping services, social media platforms, vendors, and other external resources.

Grimes does not control the privacy, security, content, or data practices of independent third parties.

When you follow a link away from the Grimes Website, the third party’s privacy policy and terms may apply.

We encourage visitors to review applicable third-party privacy policies before providing personal information.

19. Embedded Content and Interactive Features

The Website may include third-party content or functionality such as:

• Maps;

• Social media;

• Videos;

• Forms;

• Widgets;

• Galleries;

• Payment functionality; or

• Other interactive services.

When third-party content loads or a visitor interacts with it, the provider may receive information about the visitor’s browser, device, IP address, or interaction with the service.

If a visitor is logged into an account with a third-party provider while visiting the Website, the provider may be able to associate Website activity with the visitor’s account, depending upon its technology and privacy practices.

20. Employment Applicants

If Grimes accepts employment applications through its Website or a related recruiting service, applicant information may be used to:

• Evaluate qualifications;

• Communicate regarding employment opportunities;

• Manage recruiting and hiring activities;

• Verify information where permitted by law;

• Maintain appropriate employment records; and

• Comply with applicable legal obligations.

Where an independent recruiting platform is used, the provider’s privacy practices may also apply.

21. Children’s Privacy

The Grimes Website is intended for a general adult audience and individuals planning or purchasing event-related services. It is not directed to children under 13.

Grimes does not knowingly collect personal information online from children under 13 in circumstances requiring parental consent.

If we learn that personal information from a child under 13 has been submitted through the Website in violation of applicable law, we will take appropriate steps to delete or otherwise address the information.

A parent or guardian who believes a child has submitted personal information through the Website may contact us using the information below.

22. Your Privacy Choices and Rights

Depending on your state of residence, Grimes’ business activities, and applicable law, you may have certain rights concerning your personal information.

These may include the ability to:

• Confirm whether Grimes processes personal information about you;

• Request access to certain personal information;

• Request correction of inaccurate personal information;

• Request deletion of certain personal information;

• Obtain a portable copy of certain information;

• Opt out of certain sales or sharing of personal information;

• Opt out of targeted advertising;

• Limit certain uses of sensitive personal information;

• Withdraw consent where applicable; and

• Appeal certain decisions regarding a privacy request.

These rights vary by jurisdiction and may be subject to statutory thresholds, exceptions, and limitations.

To submit a privacy-related request, please contact Grimes using the information provided at the end of this Privacy Policy.

Grimes may need to verify your identity before processing certain requests.

23. Authorized Agents

Where applicable law permits an authorized agent to submit a privacy request on your behalf, Grimes may require reasonable documentation demonstrating that the agent has authority to act for you.

We may also ask you to verify your identity or confirm that you authorized the request.

24. Non-Discrimination

Where applicable privacy law provides consumer rights, Grimes will not unlawfully discriminate against an individual for exercising those rights.

Subject to applicable law, Grimes will not deny services, charge different prices, provide a different level or quality of service, or otherwise unlawfully treat an individual differently solely because that individual exercised an applicable privacy right.

25. State-Specific Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state consumer privacy laws.

Whether a particular law applies to Grimes depends upon factors such as the individual’s state of residence, statutory business thresholds, the nature and volume of information processed, and the purposes for which information is processed.

Where an applicable law grants additional rights or requires additional disclosures, Grimes will provide those rights and disclosures as required.

26. Global Privacy Control and Browser Privacy Signals

Certain browsers and browser extensions allow users to communicate privacy preferences through opt-out preference signals such as Global Privacy Control (“GPC”).

Where applicable law requires Grimes to recognize a legally valid opt-out preference signal, Grimes will process that signal as required by law.

27. Do Not Track

Some browsers provide a traditional “Do Not Track” (“DNT”) setting.

Because there has historically been no universally accepted technical standard governing how websites respond to traditional DNT signals, websites may respond differently.

Traditional Do Not Track signals are distinct from legally recognized opt-out preference signals such as Global Privacy Control where applicable law requires recognition.

28. International Visitors

Grimes is based in the United States and primarily provides event and rental services in South Florida and surrounding markets.

If you access the Website from outside the United States, information you provide may be transferred to, processed in, or stored in the United States or another jurisdiction in which a service provider operates.

Privacy laws in those jurisdictions may differ from those applicable in your country of residence.

29. Changes to This Privacy Policy

Grimes may update this Privacy Policy periodically to reflect changes in:

• Our Website;

• Rental products and services;

• Website technologies;

• Payment or recruiting providers;

• Business practices;

• Data practices; or

• Applicable privacy laws.

When this Privacy Policy is updated, we will revise the “Last Updated” date at the top of the page.

Where applicable law requires additional notice regarding a material change, Grimes will provide such notice as required.

We encourage Website visitors to review this Privacy Policy periodically.

30. Contact Us

If you have questions about this Privacy Policy, Grimes’ Website privacy practices, or wish to submit a privacy-related request, please contact:

Grimes Events & Party Tents, LLC
1055 SW 15th Avenue, Building D, Suite 1
Delray Beach, Florida 33444

Phone: 561-853-TENT (8368)
Fax: 561-431-0948
Email: Sales@grimespartytents.com
Website: www.grimespartytents.com

Questions about this policy? Please contact Grimes Events & Party Tents using the information above.